Welcome to Our Customer Service

At Aurora Doors and Windows, we are dedicated to providing outstanding service to ensure your complete satisfaction. As a leading manufacturer of high-quality windows, we are committed to assisting you throughout your journey with us—from initial inquiry to post-installation support.

Here’s How We Can Help You:

Product Inquiries: Have questions about our Tilt&Turn windows, Patio Sliding, or French Doors? Our knowledgeable team is here to provide detailed information about our products, helping you make an informed decision.

Installation Guidance: While we do not install windows directly, we are happy to recommend trusted local professionals and provide guidance to ensure your windows are installed perfectly by qualified experts.

Technical Support: Encounter an issue or need advice on maintenance? Our technical support team is on hand to offer troubleshooting assistance and maintenance tips to keep your windows functioning beautifully.

Warranty and Repairs: Our commitment to quality is backed by a robust warranty. If you experience any issues, contact us for warranty support. We will guide you through the process of assessing the issue and finding a resolution, whether it involves repairs or replacement.

Contact Us:

  • Phone: Call us at (847) 469-1544 for immediate assistance during business hours.
  • Email: Send us an email at , and we will respond promptly.
  • Online Form: Fill out our online contact form on our website, and we will get back to you as soon as possible.

At Aurora Doors and Windows, your satisfaction is our priority. We strive to provide exceptional service at every point of contact and look forward to serving you. Contact us today for any assistance you need!

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Phone number


105 Marquardt Dr., Wheeling, IL, 60090



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