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FAQs About Aurora Windows & Doors
About Aurora Windows & Doors
Who is Aurora Windows and Doors?
Aurora is an Illinois-based manufacturer of custom windows and doors. We make everything ourselves, right here in Illinois. That means we control every step of production, keep turnaround times short, and can work with customers all across the state with no distance restrictions.
Where are you located?
We’re at 1475 Wheeling Rd, Wheeling, IL 60090 — right outside Chicago. You can also reach us by phone at (847) 582-1101.
What are your office hours?
Monday through Friday: 8:00 am to 5:00 pm Saturday: 9:00 am to 2:00 pm Sunday: Closed.
What certifications do Aurora windows have?
Aurora holds NFRC certification for picture windows, single- and double-hung windows, and sliding Windows. This means our products have been independently tested and confirmed to meet national standards for energy performance. It’s something a lot of our customers ask about, and we’re proud to have it.
What areas do you serve?
We serve homeowners and businesses throughout Illinois — no distance restrictions. We don’t do nationwide shipping and don’t partner with outside installation companies at this time.
How does Aurora stand out from other window companies?
We manufacture our own products. That keeps quality in our hands, lets us customize every order, and means we can move faster than companies that rely on outside suppliers. Add NFRC certification and in-house window and door installation, and you get a level of accountability that’s genuinely rare in this industry.
Windows
What types of windows does Aurora offer?
We make a wide range of window types for both residential and commercial projects in Illinois:
- Tilt and Turn Windows
- Double Hung Windows
- Picture Windows
- Egress Windows
- Sliding Windows
- Hopper Windows
- Garden Windows
- Pass-Through Windows
- Bay and Bow Windows
- Custom shapes: Round, Arched, Rectangular, and more
What materials are Aurora windows made from?
Our windows are made from uPVC (Unplasticized Polyvinyl Chloride) — a material known for long-term durability, low maintenance, and solid thermal insulation. Aluminum windows are also available on request.
What glass options are available?
We offer several glass types depending on what matters most to you:
- Low-E Glass: reduces energy costs year-round.
- Tempered Glass: stronger and safer.
- Laminated Glass: cuts down on outside noise and adds a layer of security.
- Frosted Glass: privacy without losing natural light.
- Double-Pane Glass: better insulation than single-pane.
- Triple-Pane Glass: the top choice for thermal and sound performance.
What are the advantages of tilt and turn windows?
Tilt and turn windows open two ways: tilt at the top for everyday ventilation, or swing fully open for maximum airflow. They’re practical, secure, and a great fit for modern homes. We manufacture them in-house using Gealan profiles, which hold up well over time and insulate effectively.
What types of windows work best for Illinois homes?
Illinois weather puts windows to the test — cold winters, hot summers, and everything in between. Here’s what we typically recommend for local conditions:
- Triple-pane windows for serious insulation during Chicago-area winters.
- Low-E glass to manage summer heat while retaining warmth when it gets cold.
- Tilt and turn windows for a tight seal combined with flexible ventilation.
- Impact-resistant and weather-resistant options from our High-Performance Collections for homes that get a lot of wind or storm exposure.
What high-performance window collections does Aurora offer?
We have four specialty collections for customers with specific priorities:
- Energy Efficiency: lower utility bills, better thermal performance.
- Sound-Resistant: a good fit for busy streets or noisy neighborhoods.
- Impact-Resistant: built for strength and security.
- Weather-Resistant: made to handle tough Midwest conditions.
Are Aurora windows energy efficient?
Yes. Our windows are built for Illinois’s full range of weather conditions. NFRC-certified models have been independently tested and rated for energy performance — so you’re not just taking our word for it.
Does Aurora make custom windows?
Yes. Every window we produce is made to order. You pick the size, style, shape, and glass type — we build it to your exact specs.
Doors
What types of doors does Aurora offer?
We make five types of patio-style doors for Illinois homes and commercial spaces:
- French Doors
- Patio Sliding Doors
- Bifold Patio Doors
- Multi-Slide Patio Doors
- Custom Doors
All are made to order and fully customizable.
What glass options are available for doors?
The same glass types we use for windows apply to doors as well: low-E, tempered, laminated, frosted, double-pane, and triple-pane. We’ll help you pick the right combination for insulation, privacy, or security.
What is the difference between French doors and patio sliding doors?
French doors are hinged and swing open, giving you a wide, open feel — great for patio and garden access. Patio sliding doors move along a track and are a practical choice when space is tight, since they don’t need clearance to open. Both look great and can be built to your specs.
What are bifold and multi-slide patio doors?
Bifold doors fold in panels along a track, creating a wide opening between two spaces. Multi-slide doors stack or pocket away for an even broader opening. Both are popular for patios and entertaining areas where you want to connect indoors and outdoors.
Does Aurora make custom doors?
Yes. All our doors are built to your specifications: size, glass type, finish, and configuration. If you have something specific in mind, reach out, and we’ll work through the details with you.
How do Aurora doors perform in Illinois weather?
We build our doors with the same attention to performance as our windows. With options like triple-pane glass, laminated glass, and weather-resistant construction, they handle Illinois winters and summers without issue.
Ordering & Process
How do I get a price for windows or doors?
Every window and door we make is custom, so pricing depends on your configuration. Fill out the form with your specs, and we’ll get back to you with exact numbers. We keep our prices competitive and are upfront about costs from the start.
What are the lead times for windows and doors?
Here’s what to expect:
- Vinyl windows: 3 to 5 business days
- Aluminum windows: 10 business days
- Doors: 10 to 15 business days
We’ll confirm the exact completion date when you place your order.
Does Aurora offer window and door installation?
Yes. We offer professional window installation and door installation services throughout Illinois as an add-on to any order. Just mention it when you reach out and we’ll include it in your quote.
Does Aurora deliver?
Yes, we deliver within Illinois. Get in touch to talk through the options for your project.