Our Commitment to You: Warranty Information

At Aurora Doors and Windows, your satisfaction and peace of mind are our top priorities. We stand behind the quality and craftsmanship of our products with a comprehensive warranty program designed to protect your investment.

Warranty Coverage:

  • Product Warranty: We offer a 10-year warranty on all our uPVC windows and doors. This warranty covers any defects in materials or workmanship, ensuring your products perform as expected under normal use.
  • Installation Warranty: In addition to our product warranty, we provide a 5-year warranty on the installation performed by our professional teams. This covers any issues arising from the installation process, guaranteeing a perfect fit and optimal performance.

How to Claim Your Warranty:

  1. Contact Us: If you experience any issues with our products or installation, please contact us directly. Provide your purchase details and a description of the issue.
  2. Inspection: We will schedule an inspection to assess the problem. Our expert technicians will determine if the issue falls under warranty coverage.
  3. Resolution: If the problem is covered, we will repair or replace the faulty component at no additional cost to you. Our goal is to resolve your concerns swiftly and satisfactorily.

Why Trust Aurora Doors and Windows?

  • Quality Assurance: Each product is meticulously crafted in our state-of-the-art facility, adhering to the highest industry standards.
  • Skilled Professionals: Our installation teams are highly trained and experienced, ensuring that every installation meets our strict quality guidelines.
  • Customer Support: Our dedicated customer service team is always ready to assist you with any questions or concerns about your warranty or our products.

We believe in building lasting relationships with our customers by supporting them long after their purchase. Aurora Doors and Windows’ warranty is our promise of reliability and your assurance of enjoying our products for years to come.

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105 Marquardt Dr., Wheeling, IL, 60090



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